Digital Operations & Transformation

Structure. Clarity. Transformation.

I help mid-sized businesses and C-level leaders translate complexity into operational clarity — with precision, momentum, and measurable results.

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Digital Operations
Process Automation
AI Integration
CRM Management
Transformation Strategy
Operational Excellence
Digital Operations
Process Automation
AI Integration
CRM Management
Transformation Strategy
Operational Excellence
About
From complex processes to operational reality — that's where I work.

I'm Hung Mai — a digital operations consultant based in Germany. I connect strategy with execution: building systems that run, automating the manual, and ensuring digital transformation delivers measurable output. My clients are decision-makers who value trust, structure, and implementation over buzzwords.

2022+
Active since
8+
Countries served
100%
Focus on output
Services
01
Digital Operations Management
Building and optimizing operational systems that keep your business running — structured, scalable, and measurable.
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02
Process Automation & AI
Automating workflows with Make.com, AI agents, and intelligent tooling. Less manual, more momentum.
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03
CRM & Project Management
CRM setup, and project operations — so nothing falls through the cracks.
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04
Transformation Strategy
Translating C-level vision into operational roadmaps. Structure first — execution follows.
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05
IT Consulting & Tooling
Tech stack decisions, tool selection, and implementation guidance for mid-sized businesses going digital.
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06
Interim Digital Operations
On-demand operational capacity. I step in, build structure, and hand off a running system.
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How I work
01 —
Understand the system
Discovery
02 —
Map the gaps
Analysis
03 —
Design the structure
Architecture
04 —
Build & automate
Implementation
05 —
Measure & iterate
Optimisation
Ready to start?

Let's build
something real.

Response within 24h.

Message received. I'll be in touch within 24 hours.